Owner FAQs

We manage a wide variety of rental properties throughout the Mid-Willamette Valley. Our current portfolio consists of everything from single-family homes, condos, townhomes, duplexes, small-complexes, trailer parks, larger apartment complexes and commercial property.

Yes. We are licensed by the Oregon Real Estate Agency.

Yes. We understand that not all emergencies conveniently happen during normal business hours so we offer after hours services as well. If an emergency maintenance issue arises that must be handled immediately, you can contact us 24 hours a day / 7 days a week to relay your maintenance needs and have someone respond immediately.

Yes. We are happy to provide excellent one time service, service on an hourly rate, or a fixed rate routine landscaping plan to meet the needs of your property.

At Centurion, our fully staffed professional maintenance department and techs with decades of experience will take care of your investment with the quality you would expect from a top shelf property management company.

Yes. We are very familiar with Section 8 and other similar housing assistance programs.

It all begins with excellent tenant screening services and following up with frequent exterior property evaluations and scheduled interior evaluations – you can rest assured that your rental property is being well overseen.

Unfortunately, it is impossible to predict how long it may take to find a qualified applicant to rent your property. We are sometimes able to pre-rent a unit even before it is vacant. A lot depends on the current time of year, the current rental market and how the rental looks and is priced comparable to the market. That said, with our proven systems we will rent your property with speed and care.

This answer depends on several issues such as the size and condition of the unit, amenities included and geographical location just to name a few. Centurion excels in the area of maximizing rents. We have an in-depth process that keeps us up to date on the rental market. We use an internal proprietary process, forms and worksheets to assess and capture the best rental price for your property. We analyze, market and screen with efficiency and speed with the goal of finding our valued clients, “the best tenant, at the best price, in the least amount of time.”

We can begin the process of managing your property immediately. Several forms will need to be completed and details confirmed, most of which can be done via phone, fax and/or email.

We understand that it is a big decision for owners when they commit to turning over control of their property to a management company. We are confident that you will find us to be a highly competent and professional company that is able to manage your property in a manner that exceeds your expectations. If an emergency or other issue arises that could cause a potential interruption in your usual cash flow from the property, such as a sudden move out or an expensive repair, we will notify you promptly. Otherwise, you can expect all other items to be relayed to you in your monthly owner report.

We will notify you in advance of repairs that are estimated to exceed your maximum limit before taking any action. In the event that the repair is of an emergency nature, we do our best to notify you in a timely manner. Items that are deemed to be essential services or a habitability issue by law, such as the loss of all heat sources in the middle of winter, or a refrigerator or stove that is not functioning, will need to be taken care of promptly.

We manage properties in Salem and throughout the Willamette Valley.

With our thorough screening process we seek to avoid this, however when it happens we follow a systematic approach to collecting rent. Late notices are sent out or posted on the tenant’s front door after the 5th; 72-hour notices are posted on the 8th, and we begin the eviction process between the 12th and the 15th. Between the 5th and the 8th and up until the 15th, our managers and office staff are very proactive to seek out tenants who are late in paying. We have a firm belief that communication, especially face to face contact with the tenants, is the best way to ensure collection of the rent. Our managers and office staff are trained to help and encourage tenants to get back on track with paying rent now, and paying on time in the future.

Considering more than 75% of renters have pets, we strongly encourage allowing them. Our thorough screening process and Pet Damage Guarantee reduce your risk of allowing pets. We have a strict no-smoking policy.

Hiring a property manager gives you more free time and peace of mind.